- Where and when. Identify the room or exterior area, when the concern first appeared and whether it changes with wind or rainfall.
- Known history. Mention roof age if known, prior patches, recent storms and any work near the affected roof or wall.
- Connected damage. Describe affected ceilings, trim or other building materials so related construction repairs can be considered.
Roof repair and repair of interior finishes are different tasks. Confirm both in the estimate if you want the project to include the affected ceiling or wall after the entry problem is addressed.