RGR Construction and Roofing, LLC
340 Shipyard Blvd, Wilmington, NC 28412
NC Unlimited General Contractor License #82033
Phone: (910) 408-6026
Effective Date: September 14, 2026
These Terms & Conditions (“Terms”) govern your use of the website and services provided by RGR Construction and Roofing, LLC (“Company,” “we,” “our,” or “us”).
By accessing our website or entering into a service agreement with us, you agree to these Terms.
1. Company Information
RGR Construction and Roofing, LLC
North Carolina Unlimited General Contractor License #82033
340 Shipyard Blvd, Wilmington, NC 28412
Phone: (910) 408-6026
Website: https://rgrconstructionllc.com
2. Scope of Services
We provide residential and commercial services including but not limited to:
- Roof inspections
- Roof repairs
- Roof replacements
- FORTIFIED™ roofing systems
- Structural repairs
- Decks, porches and home additions
- Storm and fire damage restoration
- Remodels and exterior renovations
All work is governed by a separate written contract outlining project scope, pricing, materials, payment schedule, and warranty terms.
3. Estimates
- All estimates are based on visible conditions at the time of inspection. Roofing quotes assume adequate existing roof structure and sheathing. Additional charges may apply if repair or replacement is required.
- Hidden or concealed damage discovered during construction may require change orders.
- Estimates are valid for a limited time as stated in the proposal.
- Material pricing is subject to supplier fluctuations.
Work will not begin until a signed agreement is executed.
4. Change Orders
Any modification to the original scope of work must be documented in writing and approved before additional work is performed.
Additional work may impact project cost and timeline.
5. Payment Terms
Payment Options: We accept Visa, Mastercard, ACH/bank transfer, and checks. Financing options are also available for qualified customers.
Payment schedules vary by project and are established in the customer’s proposal or contract.
Failure to make timely payment may result in suspension of work and may be subject to remedies allowed under North Carolina law, including lien rights.
6. Insurance Claims
If assisting with insurance-related repairs:
- Claim approval is determined solely by the insurance carrier.
- We do not guarantee claim approval.
- Supplemental requests may be submitted if additional damage is discovered.
- Homeowners remain responsible for deductible payments.
RGR acts as the construction contractor only and does not act as a public adjuster. Your insurer determines coverage and claim approval.
7. Permits & Code Compliance
Where required, permits will be obtained in accordance with local building codes.
All work is performed to meet or exceed applicable North Carolina building standards.
8. Project Conditions
Homeowners agree to:
- Provide clear access to work areas
- Remove vehicles and personal property from job site
- Secure pets during construction
- Allow reasonable use of driveway and property for materials and equipment
We are not responsible for minor landscaping disturbance inherent to construction operations.
9. Warranties
Limited lifetime manufacturer warranty on applicable roofing materials, subject to manufacturer terms, eligibility, limitations, and exclusions.
5-year workmanship warranty, subject to the applicable agreement and warranty terms.
Warranty coverage does not apply to:
- Damage caused by severe weather events
- Improper maintenance
- Third-party modifications
- Structural movement outside our control
10. Limitation of Liability
To the fullest extent permitted by North Carolina law:
RGR Construction and Roofing, LLC shall not be liable for indirect, incidental, or consequential damages arising from services performed.
Liability shall not exceed the total contract value paid.
11. Website Use
Users of our website agree not to:
- Attempt unauthorized access
- Disrupt site functionality
- Reproduce content without permission
All website content is property of RGR Construction and Roofing, LLC.
12. SMS Communications and Terms
RGR Construction and Roofing, LLC offers optional text updates about inquiries, estimates, appointments, and project progress, including automated messages. These SMS terms were updated October 23, 2026.
On website forms, check the separate SMS consent box to authorize these messages at the phone number you provide. The box is optional and unchecked by default. Providing a number alone is not SMS consent. Consent is not a condition of purchase or of requesting or receiving services. This checkbox does not authorize promotional messages.
Message frequency varies based on your inquiry or project. Message and data rates may apply. Reply STOP to stop texts. After an opt-out, a final confirmation may be sent; further program messages require a new opt-in. Reply HELP for assistance, call 910-408-6026, or email [email protected].
Message delivery depends on wireless-carrier availability. Carriers are not responsible for delayed or undelivered messages. For how RGR handles mobile information and consent records, see the SMS / Privacy Policy.
13. Governing Law
These Terms are governed by the laws of the State of North Carolina.
Any disputes shall be resolved in the appropriate courts located in New Hanover County or Brunswick County, North Carolina.
14. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted with a revised effective date.
Questions: [email protected]. Serving New Hanover, Brunswick, Pender, and Onslow Counties, NC.