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Privacy Policy

Our privacy practices, your choices, and how to contact us.

RGR Construction and Roofing, LLC
Effective Date: September 14, 2026
NC Unlimited General Contractor License #82033
On this page

1. Information We Collect

We may collect the following information when you interact with our website, forms, advertisements, or services:

Personal Information

  • Full name
  • Phone number (including mobile numbers)
  • Email address
  • Property address
  • Project details
  • Insurance claim information
  • Payment information (processed securely through third-party providers)

Website inquiry forms and email records

Website estimate and project inquiry forms send your details to RGR for follow-up. The homepage and other Elementor inquiry forms also save submission records in our website system. Forms with a file-upload field allow you to attach the indicated file types; only use that field for relevant project files. The contact-page form does not create a separate form submission record, but RGR and our email service providers may retain the email and delivery records needed to process and follow up on your request.

The contact-page checkbox lets you indicate that you have project photos; it does not upload files. Our team can explain how to share relevant photos during follow-up. Use the contact information below to ask about information you have submitted.

Automatically Collected Data

  • IP address
  • Browser type
  • Device identifiers
  • Website usage data
  • Referral source
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Provide inspections, estimates, and services
  • Communicate about projects and scheduling
  • Respond to inquiries
  • Process payments
  • Send appointment reminders
  • Improve website functionality
  • Deliver advertising and marketing communications
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

SMS / Text Message Policy

RGR Construction and Roofing, LLC — project text updates. This SMS section was updated October 23, 2026.

For website inquiries, text-message permission is collected through the separate, optional SMS checkbox. Entering a phone number, sending an inquiry, or agreeing to general contact or website terms does not by itself authorize text messages. Leave the SMS box unchecked if you prefer phone calls or email.

If you opt in, RGR may send texts about your inquiry, estimates, appointments, and project updates, including automated messages. This website opt-in does not authorize promotional texts. You can request an estimate, purchase services, and receive service without agreeing to texts.

Message frequency varies with your inquiry or project. Message and data rates may apply under your wireless plan. Reply STOP to opt out of text messages or HELP for assistance. You may also call 910-408-6026 or email contact@rgrconstructionllc.com.

We do not sell, rent, or share mobile numbers or SMS opt-in and consent records with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent are excluded from any general marketing-data sharing described elsewhere in this policy. Providers assisting RGR with message delivery or customer support may process information only to perform that work for RGR, not for their own marketing.

We retain the SMS choice with the existing inquiry information. For an opt-in, the record includes the date and time, source page, and the consent wording and policy version presented. For program details, read the SMS Terms.

3. Google Ads, Analytics & Meta Pixel Disclosure

Our website may use:

  • Google Ads
  • Google Analytics
  • Meta (Facebook & Instagram) Pixel
  • Remarketing and conversion tracking technologies

These tools may collect information such as:

  • Pages visited
  • Time on site
  • Ad interactions
  • Device identifiers

This allows us to:

  • Measure advertising effectiveness
  • Improve marketing performance
  • Deliver relevant ads to users

You can manage ad personalization through:

  • Google Ad Settings
  • Facebook Ad Preferences
  • Your browser cookie settings

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website experience
  • Analyze traffic
  • Support remarketing
  • Store user preferences

You may disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

While we take security seriously, no online transmission is guaranteed to be 100% secure.

6. Insurance & Claim Information

If you provide insurance-related documentation, it is used solely for project coordination and scope documentation.

RGR Construction and Roofing, LLC acts as the construction contractor only and does not act as a public adjuster. Your insurer determines coverage and claim approval.

RGR Construction and Roofing, LLC operates in compliance with:

  • North Carolina General Contractor Licensing Laws
  • North Carolina Consumer Protection laws
  • North Carolina data privacy and breach notification laws

In the event of a data breach affecting North Carolina residents, we will provide notice as required by N.C. Gen. Stat. § 75-65.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion (subject to legal retention requirements)
  • Opt out of marketing communications

Contact us using the information below.

9. Contact Information

RGR Construction and Roofing, LLC
340 Shipyard Blvd, Wilmington, NC 28412
Phone: (910) 408-6026
Website: https://rgrconstructionllc.com
Email: contact@rgrconstructionllc.com

See our Terms & Conditions for website terms.

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