Privacy Policy
RGR Construction and Roofing, LLC
Effective Date: February 16, 2026
NC Unlimited General Contractor License #82033
This Privacy Policy explains how RGR Construction and Roofing, LLC collects, uses, protects, and manages information submitted through our website, contact forms, advertisements, phone calls, text messages, and service communications.
1. Information We Collect
We may collect information when you interact with our website, request an estimate, complete a form, call our office, communicate with our team, or use our services.
Personal Information
- Full name
- Phone number, including mobile numbers
- Email address
- Property address
- Project details
- Insurance claim information, when provided
- Payment information, processed securely through third-party providers
Automatically Collected Website Data
- IP address
- Browser type
- Device identifiers
- Website usage data
- Referral source
- Cookies and tracking data
2. How We Use Your Information
We use collected information to operate our business, respond to customer requests, provide construction and roofing services, and improve the performance of our website and marketing.
- Provide inspections, estimates, and services
- Communicate about projects, appointments, scheduling, and updates
- Respond to website inquiries and service requests
- Prepare estimates, contracts, invoices, and project documents
- Process payments through secure third-party providers
- Send appointment reminders and service notifications
- Improve website functionality and user experience
- Measure advertising and marketing performance
- Deliver relevant advertising and follow-up communications
- Comply with legal, licensing, insurance, and business obligations
We do not sell, rent, or trade your personal information.
3. SMS / Text Message Policy
By providing your mobile phone number to RGR Construction and Roofing, LLC, you consent to receive text messages related to your inquiry, appointment, estimate, project, service request, billing, or approved promotional communications.
Text messages may include:
- Appointment confirmations
- Project updates
- Estimate follow-ups
- Service notifications
- Billing reminders
- Promotional offers, if opted in
Message Frequency
Message frequency may vary depending on your project, service inquiry, appointment schedule, or communication preferences.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and service plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP – to unsubscribe
HELP – for assistance
You may also contact us directly at (910) 408-6026.
We do not share SMS consent or phone numbers with third parties for marketing purposes.
4. Google Ads, Analytics & Meta Pixel Disclosure
Our website may use advertising, analytics, and tracking tools to understand website activity, improve user experience, and measure the effectiveness of marketing campaigns.
These tools may include:
- Google Ads
- Google Analytics
- Meta Pixel, including Facebook and Instagram tracking tools
- Remarketing and conversion tracking technologies
These tools may collect information such as:
- Pages visited
- Time spent on the website
- Ad interactions
- Device identifiers
- Browser and usage data
This information helps us:
- Measure advertising effectiveness
- Improve marketing performance
- Understand how visitors use our website
- Deliver more relevant ads and service information
You can manage ad personalization and tracking preferences through Google Ad Settings, Facebook Ad Preferences, and your browser cookie settings.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to support website functionality, analyze traffic, store user preferences, and improve marketing performance.
Cookies may be used to:
- Improve website experience
- Analyze traffic and website performance
- Support remarketing and advertising campaigns
- Store user preferences
- Help forms and website features function properly
You may disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect the information we collect and maintain.
While we take security seriously, no online transmission, website, storage system, or electronic communication method can be guaranteed to be completely secure.
7. Insurance & Claim Information
If you provide insurance-related documents, claim information, photos, reports, or correspondence, we use that information only for project coordination, scope documentation, estimating, communication, and service-related purposes.
RGR Construction and Roofing, LLC does not act as a public adjuster unless explicitly contracted in writing where permitted by law.
8. North Carolina-Specific Legal Compliance
RGR Construction and Roofing, LLC operates in compliance with applicable North Carolina business, construction, licensing, consumer protection, and data privacy requirements.
Our business may be subject to:
- North Carolina General Contractor licensing requirements
- North Carolina consumer protection laws
- North Carolina data privacy and breach notification requirements
- Applicable federal advertising, communication, and privacy regulations
In the event of a data breach affecting North Carolina residents, we will provide notice as required by applicable law, including N.C. Gen. Stat. § 75-65 when applicable.
9. Your Rights
You may contact us to request information about your personal information or to update your communication preferences.
You may request to:
- Access personal information you have provided
- Correct inaccurate information
- Request deletion, subject to legal, contractual, and record retention requirements
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP
To submit a request, contact us using the information below.
10. Contact Information
RGR Construction and Roofing, LLC
Wilmington, North Carolina
Phone: (910) 408-6026
Website: https://rgrconstructionllc.com
Email: info@rgrconstructionllc.com
This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.
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